In addition, I was informed that a new hood for the car was back ordered until June. On Friday, April 20th I was contacted by Integrity to let me know that they were not successful in making the repairs on the hood of the car. I was informed by Integrity that they were having difficulties fixing all of the dents on the hood of the car with 'traditional methods' but they were going to attempt once again to repair the hood. As it turned out the car wasn't finished on either of those days. I was told at that time that the car would be done either late Monday (April 16) or Tuesday (April 17). We were told that 'traditional repairs' were needed on the hood of the car and they had already contacted our insurance company to get additional funding.
INTEGRITY PLUS AUTO UPDATE
I called Friday, April 13th to get an update on the repairs. We were informed if 'traditional repairs' would be needed that they would contact the insurance company for additional funding to move forward with the repairs.
Integrity Plus advised us that if the subcontractor could not repair any dents those would be repaired by Integrity Plus using 'traditional repair' methods. The repair was to be done the following day (April 12th) by a subcontractor who does 'paint-less dent repair'. The date of drop off was requested by Integrity Plus so that they could clean the car and apply correct lighting to investigate hail damage on the car prior to repair. On ApIntegrity Plus took possession of my son's 2012 Ford Mustang to repair hail damage. I would like to share my experience working with Integrity Plus Autobody Collision Specialities, LLC. Thank you so much Integrity Team for providing exceptional customer service!!! I would HIGHLY recommend this place if you are ever in need of a auto repair shop. J.R., Brenda, Kenny, and Melinda are all amazing! They really take care of you. I wasn't even upset about the whole situation because they are AWESOME people! They made you feel welcomed, conformable, and treated you as you were one of their own. Brenda, the front office manger, gave me a gift card just for having to come back. He inspected the window and said, "I am a man of my word and I will take care of this for you." He purchased a new window for my car but unfortunately, it did not work properly, so he bought another one and replaced it. about the issue, he was so understanding, kind and professional. After my car was returned to me, I noticed scratches on my car window. They were so great in handling my claim from start to finish. I was impressed with all the positive comments (over 153 reviews). I came across integrity auto body shop in Grove City on Car with a 4.9 review rating.
Our amazing staff has the knowledge and tools necessary to fix any issue with your vehicle.I was involved in a car accident in April of 2018 and was researching a number of repair shops in the area. Call us today and schedule an appointment for quality auto repair in South Beloit!Īs a locally owned and operated business we know how important it is to provide superior customer service and auto maintenance. From routine tune ups and oil changes to complicated engine repair, Integrity Auto Care has your vehicle covered.
Our facility is equipped with state-of-the-art tools allowing our ASE-certified mechanics to complete any repair on your import or domestic car, truck or SUV. Since 2008 Integrity Auto Care has been providing expert auto repair and maintenance for residents in South Beloit, Roscoe, Rockton, Beloit, and the rest of the Stateline Area.
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